Download PDF Recipe for Service: How to Inspire and Deliver Great Customer Service, by Tony Johnson
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Recipe for Service: How to Inspire and Deliver Great Customer Service, by Tony Johnson
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Tony Johnson wants you to deliver the BEST POSSIBLE CUSTOMER SERVICE. This book is the framework to help you CONSISTENTLY delight your Customers and Clients. Each chapter is designed to deliver meaningful Customer service lessons that can be put into action QUICKLY for the good of your Customer and your business. A unique blend of best practices, common sense strategies, and real life examples, this book will help you lead and inspire your team. Included this book are NUGGETS that will BENEFIT YOU such as: •The Secret to Being Visible, Available, and Absolutely Engaged in Your Day to Day Business •The Fundamentals of Great Service and How to Inspire Your Team to Deliver Consistently and With Panache •The Formula for Hiring and Training the Best Possible Team to Delight Your Customers •How to See Innovation in the Everyday and Transform Your Organization into a POWERFUL and CUSTOMER CENTRIC Machine. •How to Keep Service Relevant TODAY and FAR into the FUTURE through Training, Development, and Leadership
- Sales Rank: #2724829 in Books
- Published on: 2015-02-04
- Original language: English
- Number of items: 1
- Dimensions: 8.50" h x .29" w x 5.50" l, .34 pounds
- Binding: Paperback
- 126 pages
Most helpful customer reviews
0 of 0 people found the following review helpful.
If you care about delivering great service this is a must read
By shawn simpson
No matter what business you're in delivering great service is the key to success. From beginning to end this book is packed with the tips and insights you need to help you and your team deliver that service. This is a must read if you truly care about your customers and are take your service scores to the next level.
0 of 0 people found the following review helpful.
Thoughtful, well written, great advise, with insight and humor!
By Stacey Ann Nolen
Great read! How refreshing to read about costumer service from another point of view, in this case another industry than my own. Wonderful insight, well written, and an overall enjoying read! A must have for those wanting to please their costumers and their boss ( the ultimate costumer)!
0 of 0 people found the following review helpful.
This is an amazing book about customer service
By C. Powell II
This is an amazing book about customer service. This book is inspirational and has helped me deliver great service in the Food Industry. I would recommend this book to anyone who wants to take customer service to that next level!
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